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Details - ServiceNow Developer

ServiceNow Developer

Job No.:563751

Work type:Continuing

  • Full time, continuing
  • Bundoora campus
  • Attractive remuneration package on offer for the right incumbent

About the position

The Technology Platforms and Development department within Information Services is responsible for all IS based business services delivering outcomes to the Office of the Vice Chancellor and Administrative Services of the University, this includes Office of VC, Office of VP Strategy and Development, the Office of the CFOO, inclusive Community Engagement, Marketing, HR, Planning and Governance, Finance, I&O and Student Services & Administration.

The department is responsible for the implementation, development and maintenance of Information Services and Systems such as Enterprise Resource Planning, Business Intelligence, Student Management, Content Management Systems, Customer Relationship Management and Marketing technologies. The department works closely with the Office of the CTO  and Projects and Business Transformation department to further advance the services provided and, with IS Enterprise Services, to ensure that capacity and service availability meet business needs.

Skills and Experience

To be considered for this position, you will have;

  • Design, architect, deliver and support ServiceNow Modules including, but not limited to  ITSM, CSM, ITBM, ITOM CMDB, SAM, HAM, PPM, Orchestration and automation workflows using ServiceNow.
  • Demonstrated experience in UI/UX design, and general web design principles
  • Development of application components/workflows to integrate with other Business Systems
  • Must have developer/coding experience within the ServiceNow platform
  • Seasoned ServiceNow developer with extensive experience in XML, API Technologies (REST/SPML/SOAP), HTML, business rules, UI actions, form sections, notification events, client and server side scripting (JavaScript) including AngularJS (Web application framework) on the Service Now platform.
  • Extensive functional and technical knowledge of ServiceNow platform as well as experience delivering large-scale ServiceNow implementations.
  • A ServiceNow Certified Application Developer.

Please refer to the Position Description for other duties, skills and experience required for this position.

About La Trobe

La Trobe University’s success is driven by people who are committed to making a difference. They are creative and highly motivated, pursue new ideas and create knowledge. La Trobe is one of Australia’s research leaders, and the largest provider of higher education to regional Victoria.  Our teaching and research address some of the most significant issues of our time and we’re passionate about driving change through operational excellence to benefit the communities we serve.

Welcome to Bundoora campus – Please click on the video link below: 



  • 17% employer contributed superannuation
  • Onsite childcare facilities
  • Flexible work arrangements
  • Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date:  By 11:55pm, 12/12/2022

Recruitment and position enquiries only:  Recruitment@latrobe.edu.au

Position Description below:

Download File Service Now Developer HE08.docx

Only candidates with Full Working Rights in Australia may apply for this position.

COVID-19 Vaccination Requirements

The University’s Health and Safety Procedure – COVID-19 Vaccination and Other Measures, requires staff engaged to perform work onsite at La Trobe University to be Fully Vaccinated against COVID-19 unless they are exempt from being vaccinated due to a recognised medical contraindication.  This position will require the incumbent to work onsite.  As such, an offer of employment will be conditional upon the applicant being Fully Vaccinated against COVID-19 or medically exempt from receiving a COVID-19 vaccination, and providing satisfactory evidence of their vaccination or exemption status to the University.

Please submit an online application ONLY and include the following documents:

  • Cover letter;
  • An up to date resume; and
  • A separate document addressing each essential and desirable bullet point in the Key Selection Criteria which is located in the position description.

Please scroll down to apply.

Why La Trobe: 

  • Develop your career at an innovative, global university where you’ll collaborate with community and industry to create impact. 
  • Enjoy working on our inspiring and stunning campuses – the perfect hub for industry, students and academics 
  • Help transform the lives of students, partners and communities now and in future

 All La Trobe University employees are bound by the Working with Children Act 2005.  If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.




Closing Date:

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Recruitment contacts

  • T: +61 (0)3 9479 1234
  • F: +61 (0)3 9471 0369

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